Frequently Asked Questions     Your question isn't here?
Contact Us
and we will promptly respond.
Learn the answers to some of the frequently asked questions (FAQ) regarding DrPix.







Nothing appears to be wrong with my picture - why should I sent it do DrPix?

Every picture you wish to share and/or develop should deserve a DrPix improvement. Even excellent pictures can be improved so that the picture frame displays the best image possible. Please visit our examples page and see many pictures that apparently were already excellent.

back to top




I want a picture editing service that is not listed in your service list, can it be done?

Maybe. Please click here for a customized consult on your request.

back to top




Can I tell DrPix exactly what I want touched up on my picture?

DrPix editing will always take into consideration user suggestions for improvements and we do ask you to tell us what you want. However, we cannot guarantee that all picture recommendations will be implemented, since our artists will use their professional experience to decide touch-up priorities. Other times, certain requests can actually make the picture worst-off. If you do want something very specific, complicated or advanced - please click here and consult us for an personalized editing request.

back to top




What if I want to Dr Pix to edit a large amount of pictures? Do I get a bulk discount?

Sure you do! As well as adding smiles to our faces, you are entitled to bulk discount pricing. Contact us with the services you want, the amount of pictures and any other comments you deem relevant and we will promptly respond with our quotes.

back to top




What image format types does DrPix work with?

The formats we accept are: JPEG and GIF. These are in fact, the standard post-process image file formats most widely used and accepted worldwide. However, if you are unable to upload your pictures in such formats contact us drpix@support.com and we will provide you a custom edition.

back to top




Why should I use DrPix instead of other softwares solutions to improve my pictures?

DrPix works with professional artists. Computer technology improves daily - and there are many software solutions that can drastically improve picture quality. However, having a professional designer with the top software solutions work on your photos guarantees the right editings are being performed. Professional designers know a picture's strong and weak points - and their focus will be bring our the best and reduce any negative aspect.

back to top




What if I am not happy with a DrPix picture-edit, can I re-submit my picture for another editing?

DrPix has a strong quality control over picture editings. Besides working only with professional photo-editing collaborators, we have senior staff dedicated to quality control. When you download your edited picture you will be given an opportunity to grade the work, and submit the picture for a re-design. If our quality control staff rules that the proposed editings was not concluded successfully, DrPix will re-edit your picture with a different professional at no additional cost. We understand that sometimes the finished photo will not be what was expected by you. However, sometimes technology can only go so far.

back to top




My picture was re-edited and I am still not satisfied, what do I do?

DrPix offers professional photo-editors at extremely low prices. Advanced photo editing techniques require a lot of time and dedication and to offer such affordable prices the editing scope is limited. We recommend you to contact us for an advanced personalized editings.

back to top